Privacy Policy

Last updated: January 1, 2025

1. General Provisions

GoSMS LLC (hereinafter "the Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when using GoSMS services.

By using our service, you agree to the terms of this Privacy Policy. If you do not agree with any of the terms, please discontinue using the service.

2. Data Collection

We collect the following types of information:

  • Registration data: Name, email, phone number, company name, and identification code.
  • Service usage data: Number of messages sent, recipient numbers, sending time, and status.
  • Technical data: IP address, browser type, device information, and cookies.
  • Contact form data: Name, phone number, and message text that you leave on our website.
  • Payment data: Transaction history and invoice information (we do not store bank card details).

3. Use of Data

We use collected data for the following purposes:

  • Providing and managing the SMS service;
  • Account administration and technical support;
  • Service improvement and development of new features;
  • Billing, invoices, and financial reporting;
  • Prevention and detection of illegal activities;
  • Compliance with obligations under Georgian legislation.

4. Data Storage and Protection

We use industry-standard technical and organizational measures to protect your data, including SSL/TLS encryption, access control, and regular security audits.

Personal data is stored during the period of service use and for 3 (three) years after its termination, unless the law provides for a longer period.

SMS message content is stored only for 30 (thirty) days from the moment of sending, after which it is automatically deleted.

5. Data Disclosure to Third Parties

We do not sell or provide your personal data to third parties, except in the following cases:

  • Mobile operators: To deliver SMS messages, the recipient's phone number and message text are transmitted to the relevant mobile operator.
  • Law enforcement agencies: In cases provided by law, by court order, or at the request of a competent authority.
  • Technical partners: Server hosting and technical infrastructure providers who are obligated to maintain the same privacy standards.

6. Cookies

Our website uses cookies to improve service functionality and user experience. Cookies are small text files stored on your device.

We use:

  • Essential cookies: For basic service functionality (authentication, session management).
  • Analytical cookies: For website traffic analysis and service improvement (Google Analytics).

You can manage cookie settings through your browser settings.

7. User Rights

In accordance with Georgian law "On Personal Data Protection," you have the right to:

  • Request information about data collected about you;
  • Request correction or updating of data;
  • Request deletion of data (within the limitations established by law);
  • Object to data processing;
  • Appeal to the Personal Data Protection Service.

To exercise these rights, please contact us by email: info@gosms.ge

8. Minors' Data

GoSMS service is intended only for individuals over the age of 18 and legal entities. We do not knowingly collect personal data of minors.

9. Policy Changes

We reserve the right to modify this Privacy Policy. In case of changes, the updated version will be posted on this page with the corresponding date. In case of significant changes, we will notify you by email.

10. Contact Information

For privacy-related inquiries, please contact us:

GoSMS LLC

Address: 57 Ana Politkovskaya Street, Tbilisi, Georgia

Email: info@gosms.ge

Phone: +995 592 00 32 32